We had first applied for an ISP license 20 years ago on our own. We could manage to get it done after too much pain. We found that each query the Department sends reaches us after 3 weeks. If we do not reply the query accurately, imagine the time it will take for a single license application for the completion.
We cannot blame the government officials as they are following the process which has been in place for quite a long. Secondly there was no telephonic conversation possible with the officials.
During our next Circle License application we started searching for a consultant who can smartly do this job. Who is updated to the ongoing changes in the process and compliances laid by the department. Who will get the necessary documentation completed from us accurately, quickly and makes the License application submission error free.
Ultimately we came across Infinity solution. During our first interaction with them we realised that they are totally wellversed with the formalities and documentation. They gave us the accurate document drafts and helped us to complete the file in the shortest time.
To our surprise the first communication came to us from Department was not for queries but for the LOI and the next communication was for invitation to sign the License. It saved us a huge time, money, energy and stress.
We later used their services for registering ourselves as IP1 and UL-VNO-CATB.
Now lot of our associate ISPs are depending on their services also for completing Post Licensing complainces which are also very important for every ISP
We strongly recommend infinity solution for any work related to ISP License, UL License, VNO License, OSP License, IP1 License and VNO CAT-B License application and recurring complainces.